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PRIVACY POLICY (LAST REVISED: March 12, 2025)

You are entering into a binding contract with Stayable. By using this website, www.rentstayable.com (“Site”), and by submitting your information to Stayable and clicking that you agree to this Privacy Policy, you agree that you are giving your express written consent to all the terms below which contains an Arbitration Agreement and Class Action Waiver. You agree that your doing so constitutes your electronic signature and is equivalent to a written signature. You may choose to receive this contract on paper by e-mailing us at legal@rentstayable.com. You may withdraw this consent by using the opt-out procedures described below. By accessing the Site(s), you are consenting to the information collection and use practices described in this Privacy Policy.

This Privacy Policy applies to the Site(s), which are owned and operated by Stayable or affiliates (“we,” “us,” “our,” or “Company”). This Privacy Policy replaces any privacy policy previously delivered to you or appearing on the Site(s), any transaction agreement, or any other document previously delivered to you. If there are conflicts between this Privacy Policy and any other policy delivered to you by the Company, the terms of this Privacy Policy shall control. We are committed to protecting your privacy. This Privacy Policy defines the Personal Information and Usage Information that we collect and describes how that information is collected, used, and shared. This Privacy Policy also describes your choices regarding our use of that information, the steps we take to protect your personal information, and how you can review and correct your personal information.

This Privacy Policy is in effect for any web page, mobile application, e-mail, text communication and information, including Personal Information, collected and/or owned by us, regardless of the method of collection (e.g., mail, e-mail, sign-up/sign-in page), including collection through any on-line features, services, and/or programs we offer on the Site or through a third party.

The Company may update this Privacy Policy to reflect changes to our information practices. We reserve the right to change this Privacy Policy at any time. If we make any material changes to our information practices, we will revise this Privacy Policy. You are advised to read and review this Policy each and every time you access our Site(s) and/or use any service referred to you by the Company. Your use of the Site or submission of your information to Stayable or a request for a reservation constitutes your agreement to the terms of the effective Privacy Policy.

The Privacy Policy is subject to and incorporates by reference our Terms & Conditions of Use (“Terms”), including its limitation on liability and mandatory arbitration clause and class action waiver. By accessing the Site(s), you are consenting to the information collection and use practices described in this Privacy Policy as follows:

ACKNOWLEDGMENT AND AGREEMENT

Children Under the Age of 18.Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, reserve a room on this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If you believe we might have any information from or about a child under 18, please contact us at legal@rentstayable.com.

Information We Collect About You and How We Collect It.We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, and credit card information (“personal information”);
  • About your internet connection, the equipment you use to access our Website, and usage details. We collect this information:
    • Directly from you when you provide it to us.
    • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and/or other tracking technologies.
    • From third parties, for example, our business partners.

Information You Provide to Us. The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, reserving a room, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your bookings. You may be required to provide financial information before placing a reservation through our Website.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information. We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account and/or room reservation(s).
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information. We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Stayable’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Stayable about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use (Terms & Conditions) and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Stayable, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. [To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website.] If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

Guest Screening & Data Collection. To enhance security and ensure compliance with our policies, Stayable uses a third-party service, Autohost, to verify guest identities and assess potential risks. When making a reservation, you may be required to submit personal data, including:

  • Government-issued identification (e.g., passport, driver’s license).
  • Selfie verification and biometric data for identity confirmation.
  • Background checks, which may include risk assessment factors.

This information is processed in accordance with our Privacy Policy and Autohost’s data protection policies. We do not sell or share your data with unauthorized third parties. Guest data is stored securely and used solely for verification and security purposes.

By proceeding with your reservation, you consent to this screening process and the handling of your personal data as outlined above. For more information, please review our Privacy Policy.

Changes to Our Privacy Policy. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address provided to the Website and through a notice on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Communication and Consent:

  • Opting In: By choosing to receive communications from Stayable, including updates on lease applications, property availability, and other relevant information—you consent to our use of the contact information you provide. To opt in, simply check the consent box on the appropriate forms.
  • Opting Out: You may unsubscribe from Stayable communications at any time. To do so, reply "STOP" to any SMS message, click the "unsubscribe" link in our emails, or reach out to us directly at legal@rentstayable.com for assistance.

Privacy of Information. Your privacy is important to us. Your information will be used solely for communication related to your lease application or services you have requested from Stayable.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text message.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information. If you have any questions regarding our Privacy Policy, please contact us at:

Stayable
390 NE 191st St., Ste. 8139
Miami, FL 33179
legal@rentstayable.com