Home / Rules & Regulations
Legal Banner

RULES & REGULATIONS

UPDATED: July 22, 2026

By executing the registration card or entering the room, you understand that you and any additional guest(s), are considered “transient occupant(s)” of this hotel, in accordance with Florida Statute 82.035. You are renting this room for the dates stated in your reservation, and no refunds are provided for early check-outs regardless of reason. The actual damages suffered by Stayable (the “Company” or “Stayable”) are difficult to ascertain and the fee for the forfeited nights are a reasonable estimate of the damages the Company incurs.

By executing the registration card or entering the room, you agree to the terms and conditions and rules and regulations contained herein and authorize the Company to charge your credit card with the amount outstanding on your account when you check-out. You further consent to this charge being made without signing the final invoice.

In order to provide safe, clean, and affordable accommodations for all our guests, you agree to the following rules and regulations related to your reservation (“Rules”). Violations of these Rules may constitute a reason for immediate removal of you and any guests in your room – registered or unregistered – without a refund.

  1. Stayable offers limited services to guests to be able to offer lower prices. Such services that may not be present include in-room phone, security, or overnight personnel. Guests assume all risks and agree to hold harmless and release the hotel owner and affiliates, management, officers, directors, and employees from any loss or liability related to any absence of such services.

  2. Housekeeping. There is no stayover service or weekly cleaning service. Linen exchange or one-off housekeeping services are available for a fee. Contact the front desk for more information.

  3. Property Condition and Sanitation. You agree to:

      4. a. Keep the room clean and sanitary at all times,

      b. Promptly dispose of all garbage in appropriate receptacles

      c. Remove all garbage from the room regularly and in a clean and sanitary manner ensuring garbage bags are sealed and segregated,

      d. Maintain a non-offensive public appearance, which includes wearing proper attire, maintaining an appropriate noise level, and refrain from the use of obscenities,

      e. Take action to promptly eliminate any dangerous condition on the Premises;

      f. Use and operate all electrical, plumbing, sanity, heating, ventilation, air condition and other facilities of the room and property consistent with their intended use. DO NOT put anything on top of your AC unit. No sitting nor storing of materials, as this will cause them to tilt and leak. DO NOT tamper with or take down your smoke detector for any reason. An alarm may go off should this happen.

  4. Check-in Hours. Standard check-in begins at 4:00 PM. Check-in is available until 2:30 AM. Guests arriving after 2:30 AM are not guaranteed access and may forfeit the night without refund due to late arrival.

  5. Check-out time. Your reservation is valid only for the time that is fully paid on your folio. You agree to vacate the room by 11:00am on your scheduled date of departure.
      6. a. On your day of renewal, payment is expected by 11:00am. If payment is not received, your room will be forfeited. Late payments for those staying another night will be subject to a $25 late fee plus the room charge for the additional night when available. Extensions are based on availability.

      b. Upon check out, your room will be inspected. Stained linen/s, smoking in a non-smoking room, pets in non-pet rooms, room damage and/or illegal activities are causes for forfeiture of your deposit and possible placement on the do not rent (DNR) list.

      c. Stayable reserves the right to end a stay at any time for failure to comply with the Rules and Regulations.

  6. Extended Stay Background Check Requirement. Guests extending their stay beyond 27 consecutive days are required to complete a simple criminal background check prior to day 28 of occupancy. A one-time $10 screening fee applies.

    The background check is limited in scope and is used solely to identify recent, serious criminal charges or convictions involving violence, drugs, theft, or serious sex offenses. Only offenses of a severe nature will result in non-approval.

    Failure to complete or pass the background check may result in the extension not being approved beyond day 27.

    Guests who book and pay in full for 28 days or longer at the time of the initial reservation are exempt from the background check requirement for the original paid stay only. Any extension beyond the original paid stay requires completion and approval of a background check prior to extending the reservation.

  7. Registration. All guests are required to be registered with a valid photo ID which shall remain on file at the front desk.

  8. Age Requirement. Guests must be at least 21 years old to check in with a valid government-issued photo ID. Guests 18 years of age and older must also be registered to the room with valid ID.

  9. Deposit. Each room is required to have a deposit on file in compliance with the Deposit Terms and Conditions.

  10. Deposit Return. At the end of your stay, the remaining deposit will be refunded to the credit or debit card on file. Your deposit will be returned unless:

      11. a. You or your guests smoke in a non-smoking room

      b. You damage any Company property

      c. You do not vacate by the check-out time of 11:00am

      d. You have an unpaid balance at check-out time

      e. You leave trash or pet waste on the property grounds

      f. You are removed by police for any reason

  11. Fees. You may be subject to various fees associated with services rendered or as penalties for violating these and other terms and conditions of your reservation. All fees are subject to change without notice. Below is a selected schedule of fees as of the date referenced above.

      12. a. Lost Key Fee: $2.50 per key. Penalty for lost keys that need to be replaced.

      b. Housekeeping Service: $25 - Full room cleaning by our housekeeping staff – must be requested with 24 hours’ notice. Please note, that Stayable does not change bed linens nor move any personal belongings.

      c. Linen Exchange: $10 - Exchange soiled linens for a clean set at the front desk (damaged linens and towels will be subject to the Discarded Linen & Towel Fee).

      d. Early Arrival: $25 - Additional fee to receive the room before the scheduled arrival time. Check-in time begins at 4pm. Stayable will allow for early check-in before 12pm, subject to room availability. Any check-in prior to 12pm is subject to this Early Arrival fee of $25, and is subject to room availability.

      e. Late Departure: $25 - Additional fee for leaving the room after the required departure time (11am).

      f. Late Payment / Replacement Key: $25 - Penalty for late payments/replacement keys.

      g. Discarded Linen & Towel Fee: $25 - Penalty for linens that must be discarded because of unrecoverable damage.

      h. Smoking Fee: $250 - Penalty for smoking in a non-smoking room, including tobacco, vaping, and marijuana.

      i. Noise Violation Fee: $100 - Penalty for excessive noise complaints during designated quiet hours after initial warning.

      j. Waste Nuisance Fee: $100 - Penalty for leaving garbage, pet waste, and other waste around the unit, outside of dumpsters, and on grounds.

      k. Extra Occupancy Fee: $10/day/person – when occupancy exceeds two persons subject to Occupancy Limitations below.

      l. Card Payment Processing Fee: We only accept Visa, Mastercard, Discover, and American Express for payment. A processing fee equivalent to 3% of the total booking amount will be charged for card payments.

      m. Window Obstruction Fee: $50 per occurrence – Having items in the window other than curtains provided by Stayable.

      n. Car Maintenance Fee: $100 per occurrence – Performing car maintenance on property; vehicle may also be subject to towing.

      o. Exterior Obstruction Fee: $50 per occurrence – Having chairs or other items outside of the room.

      p. Unattended Minor Fee: $100 per occurrence – Allowing minors to be unattended on property.

      q. AC Misuse Fee: $25 per occurrence – Setting AC below 70 degrees Fahrenheit.

      r. Pool Rules Violation Fee: $50 per occurrence – Penalty for violating posted pool rules.

  12. Occupancy limitations. Unit occupancy is limited by the number of beds. These guidelines ensure a comfortable stay for all guests and comply with state and local health codes.

    - Two beds: Maximum occupancy allowed is set at four guests per unit.

    - One bed: Maximum occupancy allowed is set at two guests per unit. 

  13. Unit Access. You agree to provide property management and/or maintenance entry to your room at a reasonable time and for all reasonable purposes, including preventative maintenance and routine inspections. Management and/or maintenance will provide reasonable notice of entry to the room, except in case of emergency or suspicion of illegal activity.

  14. Children. Children under 18 should be supervised at all times. All children must be accompanied by a parent or guardian in a room and all public spaces. Running in the corridors or anything to disturb guests is strictly prohibited. Children should not be loitering in the lobby area, corridors or along walkways.   

  15. Pool. The pool is open from 10:00am to 7:00pm weather permitting. All children should be supervised at all times. Parents should be present in the pool area. Supervision from a distance, e.g., from a balcony or outside the fence, is not permitted. ONLY REGISTERED GUESTS ARE ALLOWED IN THE POOL AREA.  Violations of posted pool rules will result in a $50 fine per occurrence.

  16. Check-in Requirements. For the safety and security of all guests, Stayable requires identity verification before check-in. All reservations are subject to a guest screening process, which includes providing a valid government-issued ID. Failure to complete this process may result in cancellation of your reservation. For more details, please review our Website Terms & Conditions of Use and Privacy Policy.

    Digital / Mobile Check-In Requirement. All guests are required to complete our digital or mobile check-in process prior to arrival or at the time of check-in. This process may include, but is not limited to:
    • Submission of a valid government-issued photo ID
    • Identity verification (including selfie)
    • Confirmation of payment details and authorization
    • Acceptance of all applicable agreements, policies, and house rules
    Failure to complete the required digital or mobile check-in may result in delayed access, denial of check-in, or cancellation of the reservation without liability to the property.

    The property reserves the right to request additional verification or documentation at any time to ensure guest safety and prevent fraud.

  17. Public Spaces.
    • No personal items such as chairs, plants, furniture, or other belongings may be placed outside of your room at any time.
    • If your unit includes a patio or balcony, you may have one small patio table and two patio chairs (outdoor furniture only).
    • BBQ grills are not allowed anywhere on the property except those provided by Stayable.

  18. Windows.
    • Only curtains, drapes, or blinds provided by the hotel may be used.
    • No additional window coverings, films, or coatings are permitted.
    • Hanging decorative items or lights in the windows is strictly prohibited.

  19. Door Decoration Policy. To maintain a clean, uniform, and professional appearance throughout the property, the following guidelines apply to all unit doors:
    • No decorations, signs, or materials may be taped, glued, nailed, or otherwise affixed to unit doors at any time.
    • This includes (but is not limited to) holiday decorations, seasonal décor, posters, banners, streamers, or any adhesive materials.
    • The only exception is during the winter holiday season, when residents may display:
      • One (1) small wreath
      • Hung using a non-damaging over-the-door wreath hanger only
    • Any decorations that cause damage, leave residue, or violate this policy must be removed immediately upon notice.
    • Management reserves the right to remove any items that do not comply with these standards.

  20. Smoking.
    • Unless otherwise posted, all rooms are non-smoking.
    • Smoking is permitted only in designated smoking areas, located on the ground floor.
    • Smoking in non-designated areas will result in a $250 fine and possible termination of your stay.
    • Please dispose of cigarette butts in the provided receptacles.

  21. Trash & Garbage.
    • All room trash must be taken to the designated dumpsters on-site.
    • Do not place room or vehicle trash in common area trash cans.
    • Do not leave trash outside your room.
    • Violations will result in a $100 trash fine.

  22. Bicycles & Recreational Equipment.
    • Bicycles, scooters, skateboards, and similar items may not be ridden on the property.
    • Bicycles must be parked only in designated bike racks.
    • Bicycles left in unauthorized areas may be removed or disposed of.

  23. Parking and Driveways. The speed limit on Stayable property is 5 mph as we have guests, children and animals frequently walking in the parking lot areas. A valid parking permit must be displayed in your vehicle window at all times. Non-permitted vehicles and vehicles with expired registration will be towed at your expense. The parking spaces are to be used for properly licensed and operable motor vehicles only and may not be used for trailers, boats, campers, RVs, buses or trucks (other than pick-up trucks), Parking areas must be kept clean. Vehicles leaking oil, gas or other fluids must not be parked on the Premises. Mechanical work or storage of inoperable vehicles is not permitted and will be towed at your expense.

  24. Appliances. All rooms are equipped with a microwave oven and refrigerator. No other appliances are permitted to be used in the unit, including crock pots, hot plates, etc., unless provided by Stayable or expressly approved in writing by Stayable.
  25. Weapons. Firearms and other deadly weapons are not permitted on the property.

  26. Attorneys’ Fees. In connection with any litigation or other proceeding arising out of or relating to this Agreement, its interpretation or its enforcement, the prevailing party shall be entitled to recover from the other party its costs and reasonable, attorney's fees, including reasonable costs of attorney’s travel and reasonable paralegal fees, through and including any trial, appellate or post-judgment proceeding. 

  27. Mail and Package Pickup. Packages and mail can be picked up at the lobby during the designated times: 
    • Monday to Friday:
      • 9:00 AM - 9:30 AM
      • 1:00 PM - 3:00 PM
      • 7:00 PM - 9:00 PM
    • Saturday and Sunday:
      • 1:00 PM - 3:00 PM
      • 7:00 PM - 9:00 PM
    Guidelines:
    • No Phone or Text Inquiries: Staff will not confirm receipt of mail or packages.
    • Identification: Be prepared to provide ID when picking up packages.
  28. Emergency Reporting and After-Hours Contact. In the event of a life-threatening emergency — fire, a medical emergency, or any situation requiring police, fire, or paramedic response — call 911 immediately.

    For all other on-property emergencies after 11:00 PM EST — including maintenance emergencies such as major water leaks, loss of heat or air conditioning, electrical hazards, a non-functioning lock on your unit, or any condition that poses an immediate risk to safety or property — call or text the after-hours emergency phone number posted on the lobby door of your building. This number is the only approved method for reaching staff during overnight hours.

    Routine maintenance requests (a dripping faucet, a burned-out bulb, a minor appliance issue, and similar non-urgent items) must be submitted through our online maintenance request system. These are not after-hours emergencies and will be addressed during normal business hours.

    Under no circumstances may a guest knock on, approach, or otherwise attempt to contact a manager or staff member at their personal residence on property. On-site team members are off the clock during these hours, and many have family members living with them. They are entitled to uninterrupted, undisturbed time off. Approaching a staff member's personal residence — for any reason — is prohibited and will be treated as harassment of our staff.

    Violations of this policy may result in any or all of the following: a $100 fine per occurrence, a 7-day notice, and termination of your stay for repeated offenses.

    If you are unsure whether a situation qualifies as an emergency, call or text the after-hours number rather than approaching a staff residence.

  29. Property Surveillance Notice. For the safety and security of our guests and staff, Stayable properties are equipped with video and audio surveillance in common areas, including the lobby, pool area, guest laundry room, and property exterior. By entering these areas, you consent to being recorded. Surveillance is not used in guest rooms or other private areas. Recordings are used solely for security purposes and access is limited to authorized personnel.

    30. GUEST WIFI POLICY

    1. Who This Policy Applies To. This Guest WiFi Policy applies to all users of the WiFi network at our properties, including overnight guests, day-use guests, tenants and residents, other occupants of a unit, and invitees (visitors, family, friends, contractors, and other guests of an occupant). The policy applies across all properties. By connecting to the WiFi network, or by being an occupant or invitee at a property where this policy is in effect, users agree to comply with this policy.
    2. Complimentary WiFi Access. Each reservation or unit includes complimentary WiFi for up to three (3) devices per unit. Free WiFi includes:
      • Up to 3 devices per unit
      • Speeds up to 5 Mbps download / 2 Mbps upload
      • Access for the entire length of the stay or tenancy
      • Each device is counted separately using its unique network identifier (MAC address)
      A guest’s personal Smart TVs, streaming devices, phones, tablets, laptops, and gaming consoles each count as individual devices.

      In-room televisions provided by the property connect to a separate, property-managed network and do not count toward your complimentary device limit. This separate network is for Stayable-provided televisions and streaming devices only.
    3. Additional Devices & Paid WiFi Options. Users who wish to connect more than three devices may purchase additional access.
      • $5 per day for one (1) additional device
      • $50 per 30 days for one (1) additional device
      Paid access includes one additional device beyond the free limit, increased speeds up to 25 Mbps download / 10 Mbps upload, and access valid only at the property where purchased. Monthly access follows a rolling 30-day period, and paid WiFi purchases are non-refundable once activated.
    4. Device Limits & Enforcement. If the device limit is exceeded, additional devices will be blocked and users will be redirected to an upgrade page with available options. To keep access fair for everyone, the network automatically enforces device and speed limits.
    5. Acceptable Use. Users may not use the WiFi network for:
      • Illegal activities
      • Excessive bandwidth use that degrades service for others
      • Network abuse, including hacking, interference, or attempts to bypass security controls
    6. Prohibited Private Internet Service and WiFi Equipment. To protect the property’s network, infrastructure, and other users, guests, tenants, residents, occupants, and invitees may not install, operate, or maintain private internet service or networking equipment that creates a separate WiFi network for a unit, its occupants, invitees, or any common area without prior written management approval. This includes, but is not limited to:
      • Private or self-installed internet service (separate ISP accounts brought into a unit)
      • Personal routers, modems, gateways, or combo router-modem units
      • WiFi access points, extenders, repeaters, boosters, or mesh WiFi systems
      • MiFi devices, portable WiFi devices, or pocket WiFi hotspots
      • Satellite internet equipment, including dishes, terminals, and related antennas
      • Cellular hotspot devices used to create or share a separate WiFi network
      Personal cellular phone data use is not prohibited. Using your phone’s normal cellular data plan for your own personal device is fine. What is prohibited is using a personal hotspot, tethering feature, or portable device to create or share a separate WiFi network for a unit, other occupants, invitees, or common areas.

      Why this matters:
      • Network security — unmanaged equipment can expose users and the property to security risks, including unauthorized access and malware.
      • Interference prevention — unapproved WiFi devices can overlap with property WiFi channels and degrade service for other users.
      • Building safety and infrastructure — self-installed wiring, antennas, satellite dishes, or equipment attached to walls, windows, or roofs can damage the property and create safety hazards.
      • Fair access — private networks layered on top of property WiFi can consume shared capacity and reduce service quality for other guests, tenants, and residents.
      • Supportability — Guest Services, Operations, and IT can only troubleshoot the property’s approved network. Unapproved equipment cannot be supported and complicates diagnosis of problems.
      If you have a legitimate need that the standard WiFi does not meet (for example, a higher device count, specialized equipment, or business use), contact Guest Services to request written approval before installing or operating any additional equipment.
    7. Violations & Enforcement. If a violation of this policy is detected, or if equipment or activity is interfering with the network or property, management reserves the right to:
      • Require removal of any prohibited or unapproved equipment
      • Block or disconnect devices from the network
      • Throttle internet speeds
      • Suspend WiFi access temporarily
      • Revoke WiFi access permanently in severe or repeated cases
      • Assess reasonable charges for any damage to property, infrastructure, or disruption to other users caused by prohibited equipment or activity
      Repeated or serious violations may also be treated as a violation of the applicable lease, house rules, guest agreement, or occupancy terms, and may be addressed under those agreements in addition to actions taken under this policy. Actions are taken to protect network performance, security, building infrastructure, and the experience of other guests, tenants, residents, occupants, and invitees.
    8. Privacy & Data Use. User privacy is important to us.
      • WiFi access uses session-level identification only
      • We do not inspect or monitor browsing content
      • Connection logs are retained for up to 90 days solely for legal, security, and abuse-prevention purposes
    9. Support & Exceptions. WiFi support is available through Guest Services. Device limits, access rules, and equipment exceptions may only be overridden by Operations or IT, in writing. Any approved overrides apply only for the length of the stay or tenancy and may be revoked if conditions change.
    10. Policy Changes. This policy may be updated at any time to improve service, security, safety, or compliance. Continued use of the WiFi network, or continued occupancy of a unit where this policy is in effect, indicates acceptance of the current policy.

    PET POLICY

    • Only pets expressly authorized in writing by Stayable are permitted on the premises and are subject to additional fees and charges1.

    • No more than two pets per unit

    • Only dogs under 35 pounds are allowed

    • All dogs must be on a leash in all common areas at all times

    • Guests must clean up after their dogs at all times

    • No aggressive breed dogs are allowed

    • All pets on premises must be vaccinated and licensed

    • Guests shall not leave pets outdoors unsupervised

    • Guests agree to keep pets in appropriate, contained areas within their Room

    • Pets must be crated, or otherwise contained, when left unattended in the unit

    • Stayable may change this Pet Policy at any time in Stayable’s sole discretion

    Violations of this Pet Policy may constitute a reason for immediate removal of any and all Guests in your Room – registered or unregistered – without a refund.


    1 Service animals are exempt from any additional fees and charges.